. What is IEKitchen?
IEKitchen is an Ireland-based online store offering a selection of practical and high-quality kitchen accessories designed for everyday household use. We focus on reliable products, transparent policies, and responsive customer support.
2. Where is IEKitchen located?
IEKitchen operates from Ireland.
Address:
88 Westland Square, Pearse St
South-East Inner City
Dublin 2, D02 WK65
Ireland
3. Do you ship within Ireland?
Yes, we ship across Ireland. Delivery options and availability are shown during checkout.
4. How long does delivery take?
Estimated delivery times are:
- Ireland: 3–5 business days
Delivery times may vary depending on the shipping carrier and external factors.
5. How much does shipping cost?
Shipping costs are Free.
6. How can I track my order?
You will receive a tracking number by email once your order has been dispatched. Please allow up to 48 hours for tracking updates.
7. What payment methods do you accept?
We accept secure online payment methods displayed during checkout. All payments are processed through trusted third-party payment providers, and we do not store your payment details.
8. Can I return an item?
Yes. In accordance with EU consumer law, you may return eligible items within 14 days of receiving your order. Items must be unused and in their original packaging.
For full details, please see our Returns & Refunds Policy.
9. How do I request a return or refund?
To request a return or refund, please contact us at info@iekitchen.shop with your order number. Our support team will guide you through the process.
10. What if my item arrives damaged or defective?
If your item arrives damaged or defective, please contact us as soon as possible and include photos of the issue. We will offer a replacement, repair, or refund in accordance with consumer protection laws.
11. Can I change or cancel my order?
If your order has not yet been processed, we may be able to modify or cancel it. Please contact us immediately after placing your order. Once an order has been dispatched, it cannot be canceled.
12. How can I contact IEKitchen?
You can contact us using the details below:
📧 Email: info@iekitchen.shop
📞 Phone: +353 85 157 0710