This Shipping Policy explains how IEKitchen processes and delivers orders placed on https://iekitchen.shop.
1. Order Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.
Once your order has been processed, you will receive a confirmation email with shipping details.
2. Shipping Destinations
IEKitchen currently ships to Ireland and selected European destinations. Available shipping locations are displayed during checkout.
3. Delivery Time
Estimated delivery times are as follows:
- Ireland: 3–5 business days
Delivery times are estimates and may vary due to factors beyond our control, such as carrier delays, customs procedures, or high-demand periods.
4. Shipping Costs
Shipping costs are calculated and displayed at checkout before payment is completed. Any applicable shipping fees depend on the delivery address, package weight, and selected shipping method.
5. Tracking Information
When available, tracking information will be sent to you by email once your order has been dispatched. Please allow up to 48 hours for tracking updates to appear.
6. Customs, Duties, and Taxes
For orders shipped within Ireland and the European Union, no additional customs duties are typically applied. Any local taxes or charges required by law are the responsibility of the customer.
7. Delays and Delivery Issues
IEKitchen is not responsible for delivery delays caused by shipping carriers, weather conditions, customs clearance, or incorrect address information provided by the customer.
If your order has not arrived within the estimated delivery time, please contact us at info@iekitchen.shop, and we will assist you as soon as possible.
8. Incorrect or Incomplete Address
Customers are responsible for providing accurate shipping information. IEKitchen cannot be held responsible for delays or failed deliveries due to incorrect or incomplete addresses.
9. Contact Information
If you have any questions regarding shipping or delivery, please contact us:
📧 Email: info@iekitchen.shop
📞 Phone: +353 85 157 0710