Terms & Conditions

These Terms & Conditions govern the use of the website https://iekitchen.shop and all purchases made through it. By accessing this website or placing an order, you agree to be bound by these Terms & Conditions.


1. Company Information

Store name: IEKitchen
Website: https://iekitchen.shop
Email: info@iekitchen.shop
Phone: +353 85 157 0710
Business address:
88 Westland Square, Pearse St
South-East Inner City
Dublin 2, D02 WK65
Ireland


2. Products

IEKitchen sells kitchen accessories intended for household use. Product descriptions, images, and specifications are provided for information purposes only. While we strive to ensure accuracy, slight variations in color, size, or design may occur due to manufacturing processes or screen display differences.

All products are subject to availability. We reserve the right to modify or discontinue products at any time without prior notice.


3. Prices

All prices displayed on the website are shown in Euro (€) and include applicable taxes unless stated otherwise. Shipping costs, if applicable, are calculated and displayed during the checkout process before payment is completed.

IEKitchen reserves the right to change prices at any time. Price changes will not affect orders that have already been confirmed.


4. Orders

Placing an order on IEKitchen constitutes an offer to purchase. An order is considered accepted only once you receive an order confirmation email.

IEKitchen reserves the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, pricing errors, suspected fraud, or incomplete customer information. If payment has already been made, a refund will be issued.


5. Payment

Payments must be made in full at the time of ordering. IEKitchen uses secure third-party payment providers to process transactions safely. We do not store or have access to your full payment details.

Accepted payment methods are displayed during checkout.


6. Delivery

Orders are processed within the timeframe stated on the website. Delivery times may vary depending on the destination and external factors beyond our control.

IEKitchen cannot be held responsible for delays caused by carriers, customs clearance, or unforeseen circumstances.


7. Right of Withdrawal

In accordance with EU consumer law, customers have the right to withdraw from their purchase within 14 days of receiving the goods, without providing a reason.

To exercise this right, customers must notify IEKitchen by email at info@iekitchen.shop within the withdrawal period.

Returned items must be unused, in their original condition, and in original packaging.


8. Returns & Refunds

Refunds are processed after the returned item has been received and inspected. Refunds are issued using the original payment method.

Shipping costs are non-refundable unless the return is due to a defective or incorrect item.

Further details are provided in our Returns & Refunds Policy.


9. Warranty & Defective Products

If a product is defective or damaged upon arrival, customers must contact IEKitchen within a reasonable time after delivery. Proof of the defect may be requested.

IEKitchen will offer a replacement, repair, or refund in accordance with applicable consumer protection laws.


10. Liability

IEKitchen shall not be held liable for indirect or consequential damages resulting from the use of products purchased through the website, except where liability cannot be excluded under Irish or EU law.


11. Personal Data

Personal data is collected and processed in accordance with our Privacy Policy and applicable GDPR regulations.


12. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of IEKitchen and may not be reproduced or used without prior written consent.


13. Governing Law

These Terms & Conditions are governed by the laws of Ireland. Any disputes arising in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the Irish courts.